So the other day, I purchased a new printer from Fnac.. I bought it online (like most of my purchases nowadays) - and it was shipped to a delivery point near my apartment.. Great.. All is good.
In the box from Fnac, I found a voucher for Vistaprint - offering free business cards, and a company stamp. Since I was in the need of both, I decided to use the voucher..
So going through their "wizard of hell" with more sale offers on everything from t-shirts to websites - I finally pass my order - something that was initially "free" ended up costing me around 30EUR.. Oh well.. I was happy about my order nonetheless.
I got a mail saying that the goods would be delivered the 18/4/12 at the latest. Yeah right.
Went down to the delivery point place today, and of course the package hadn't arrived. So I call up Vistaprint customer service - and after 10 minutes with IVR hell - I finally get connected to some nitwit..
The nitwit can't find any trace of the delivery, and offers to ship a new order (so another waiting 7 days) - I ask him how he intends on making sure that this one will be delivered - to which, of course, he has no answer.
After a few more minutes of me complaining, and he finally offers to ship the order express (3 days) but directly to my apartment - and not the pickup point..
Anyways... I am convinced the whole thing is a scam - and Vistaprint can go SABO.. (Fnac as well for that matter)